You can set that up online at If you still need help or have additional questions, you can call the Tollway's Customer Service Call Center at 800-UC-IPASS (80). When you go through a toll plaza, it will recognize your plate and bill you accordingly. IPass customers pay 50 percent less than those using the pay by plate method. tolls to transition to an all-electronic tolling system. RELATED: How to make sure you don't miss tolls after Illinois Tollway goes cashless You wont find any toll booths or coin collection baskets here E-470 is one of the first U.S. If you received a Toll Bill from Tolls by Mail. If you're one of those drivers who only uses the Tollway occasionally, and you don't have an I-PASS, there's another option: You can set up a Pay-By-Plate account. Proof of eligibility may be mailed to PO Box 149001, Staten Island, NY 10314-5001 or faxed to 71. He was very worried he would get a fine.Įver since the tollway went "cashless" Varon said she gets more questions about that than anything else. He was driving to Detroit and didn't have an I-PASS. (WLS) - In Thursday's "What's Driving You Crazy," ABC 7 Chicago's Roz Varon got a voicemail from James, who needed help paying a toll online. The CBS 2 Investigators first alerted the Illinois Secretary of State's office to Terrell's problem earlier this week, and they are working on helping her, and others, get new license plates free of charge.Missed a toll? Don't panic! Here's what to do.ĭOWNERS GROVE, Ill. "I don't want to have a license plate with the letter P if I am going to be affected again," said Terrell. Some states cannot tell the difference between the truck plate and the passenger plate. Get the app today Link to Apple App Store or Google Play. Customers are now able to fully manage I-PASS and Pay By Plate through their smartphone or mobile device, with enhanced features to keep you on top of your travel needs. Besides the letter P, Terrell's license plate also has the same numbers as the truck plate. Get The Official App of the Illinois Tollway. The problem is truck plates called apportioned plates also begin with P. Illinois just started printing passenger plates beginning with P. The culprit for the mixup is the letter P on Terrell's license plate. Search for tolls using the mailing number on your NOTD or all license plates or zip codes that may be associated with your vehicle. Fill in the necessary information, including your name, email address, and a password and security question. There’s no need to waste travel time searching for coins, credit cards or tickets which can add unnecessary time and stress to your day. Select Open I-PASS Account to create an account. E-ZPass is the fastest, easiest way to pay your tolls on the Indiana Toll Road. Go to and click the Get I-PASS option to get to the I-PASS information page. "I also heard it was happening to other people," said Terrell. Go to the Illinois Tollway website and create an account. 03 transaction fee per transit on the Chicago Skyway if an I-PASS or New York toll agency E. However, after CBS 2 got involved, Terrell says she was told she would get repaid this week. The Illinois Tollway and certain New York toll agencies charge a. You’re supposed to drive straight through the tollway without stopping. She says an official told her it would take weeks. None of the Illinois tollways are manned, so don’t worry. The E-ZPass system has three components: a toll transponder, which is placed inside. When CBS 2 first spoke with Terrell, she said she was not sure when she would get back the money taken out of her account on file with the Illinois Toll Highway Authority. tolls electronically as you pass through specially equipped toll lanes. I-PASS Save money and avoid fines and fees. She is waiting for a new one to be issued. The Illinois Tollway is dedicated to providing a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Meantime, to protect herself from getting wrongly charged again, Terrell got a temporary license plate.
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